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Suntha said the hospital provided appropriate medical care, but failed in humanity and compassion to a patient discharged after having received that care: “We take full responsibility for that failure . We can learn from this failure, and this failure does not and will not define us as an organization.””We believe firmly that we provided appropriate medical care that came to us in need, but where we absolutely failed and where we own that failure is showing basic humanity and compassion as a patient was being discharged after receiving that care,” Suntha said.Tania Wise said she was in the emergency room at the same time as the woman and saw one interaction between the woman and a nurse that she called disturbing.”I was disgusted when I (saw) the video. I was like, ‘Dang, that’s the lady I saw in the hospital,'” Wise said. “She was sitting on the floor. They were telling her to get up. It’s not what they were saying, it was how she was saying it, like very nasty, talking to her, you know, when you’re fussing at your child, like, ‘Get up off that floor,’ like that. ‘You ain’t no child.’ It was like she was disoriented a little bit, like she wasn’t quite grasping what the lady was telling her.”Wise said she could tell the woman was disoriented,
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didn’t understand what they were saying and was not able to verbally communicate with them.Wise said she didn’t see the woman after that exchange until she saw the video.WBAL TV 11 News spoke with the woman’s mother, who said her daughter is 22 years old and has a history of mental illness.A family friend said the woman is schizophrenic and on the autism spectrum.Patrick Moran is president of the American Federation of State, County and Municipal Employees, which has been outspoken on the need in the state for more available beds for mental health patients.Moran said the video is a sad example of that.”It is absolutely unacceptable,” Moran said. “She should’ve been at one of the state’s mental health facilities, in a bed, being medicated, with a treatment plan to get her stabilized and moving forward.”The hospital released a statement, saying, in part, “This unfortunate event is not representative of our patient centered mission. While there are many circumstances of this patient’s case that we cannot address publicly, in the end, we clearly failed to fulfill our mission with this patient. We are taking this matter very seriously, conducting a thorough review, and are evaluating the appropriate response including the possibility of personnel action.””The breakdown that occurred Tuesday night . we have to own, and we do own,” Suntha said. “What you saw in that video is not a process that would occur with any frequency at all . It absolutely represents an aberration.”
polo shirt colors without shoes left in cold outside hospital